DISC (Industrial Management & Supply Chain) brings together numerous forms of expertise covering industrialization, production, product management and logistics in order to meet customer requirements in all countries
The worldwide market for laboratory analysis is extremely varied in terms of medical practice, organization, legislation, regulatory requirements and financing. Therefore, Stago must be the "solution provider" in all of these sets of circumstances.
DISC also has staff specializing in "ongoing improvement" (validation of methods, metrology, change management), supply, purchasing, engineering and maintenance.
Ensuring customer satisfaction is our ultimate goal.
For this reason, the systems (analytical devices, reagents, consumables, services) that we sell must be beyond reproach.
3 Key Areas of Expertise
Production activities follow a continual improvement process in order to allow us to:
In order to meet the expectations of our customers, both direct (laboratories) and indirect (distributors, subsidiaries), we focus on:
Ongoing improvement in this area is essential to:
Since Stago exports 85% of its production, complete control of logistics is absolutely vital and consists of expertise in freight management (air, maritime, cold chain, packaging, customs regulations etc.) and in stock and process flow management.
For its worldwide distribution, Stago currently uses two logistics platforms and satellite warehouses in accordance with geographical requirements. In addition to the delivery of products directly to end users and distributors, these centers also provide support to technical departments with respect to rapid delivery of tools and spare parts.
Continuous improvement processes are in place to reduce order processing and preparation times.
Throughout the entire company, but particularly in the Research & Development as well as the Industrial and Supply Chain Departments, a carefully structured management method, developed along the lines of "Lean Six Sigma" is used to provide a more global view of processes to ensure continual quality improvement.