Additional Topics

Privacy Policy

This Privacy Policy describes how Stago Canada Ltd treats personal information that is collected about you when you visit our website, Opens external link in current, and any other electronic communication networks we operate. For purposes of this policy, Stago Canada, Ltd will be referred to as “STAGO CANADA”.

The following information discloses our privacy principles in addition to our practices for gathering, storing, and using your personal information. We encourage you to review this information so that you may understand and consent to how we may collect, use, and share your personal information.

If you have any requests concerning your personal information or any queries with regard to these privacy practices, please contact us by email to:  Opens window for sending

If you have not already done so, please review the Terms of Use section as it states your contractual relationship with STAGO CANADA over your use of our sites.


STAGO CANADA does not purposefully market or collect data from children, especially those under the age of 13.  Nor is our “CAREERS” section of the website intended for the participation of minors.  Any minors between the ages of 13 and 17 should get the permission of their parent(s) or guardian(s) before providing STAGO CANADA any information on our “CAREERS”, “CONTACT”, or “REQUEST NEWSLETTER” sections.  The “CAREERS” section requires that you identify yourself by age category when registering, and if you register as an adult there you represent that you are 18 years of age or older.  

If you are worried about your children’s activities or their privacy on our site, we encourage you to email STAGO CANADA at:  Opens window for sending


Information automatically collected when you visit and interact with the site:

All web servers track “non-identifiable information” or “aggregated data” about their visitors.  This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages.  None of this information can “personally identify” specific visitors to the sites, but it is tracked to improve site content and offerings and for routine administration and maintenance purposes.  STAGO CANADA, and third parties on our behalf, collect non-identifiable information from visitors to our site using web cookies. 

Most web browsers allow you to erase cookies, block cookies or receive a warning before a cookie is stored.  Refer to your browser instructions or help screen to learn more about these functions. Cookies cannot be executed as code or deliver viruses.  However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies.  And if you have further concerns on the technology we use or any queries with regard to these practices, please contact us at:  Opens window for sending

Information you provide directly to us:

STAGO CANADA also collects “personal information” with your specific knowledge and consent.  “Personal information” is any information which relates to a person and allows that person to be identified (like your name, address, telephone number and any other information that is connected with you personally.)  For instance, we collect this information from visitors to our website and extranet sites when you register as a member by completing a registration form, submit personal information in our “CAREERS” section, subscribe to newsletters, request information from us using the form provided for that purpose and every time you e-mail us your details.  STAGO CANADA uses this information to provide you with the specific service you have requested.

If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States and therefore, access to this information will be subject to local legislation and decisions of the relevant tribunals in the United States.  Moreover, STAGO CANADA considers that all of the protections and safeguards listed in this Privacy Policy will be applied to any non-U.S. consumers making use of our websites, as long as that use does not conflict with U.S. laws or the Terms of Use.


As with most other websites, we collect and use the non-identifiable data contained in log files through web cookies. The information in the log files include IP (internet protocol) address, ISP (internet service provider), the browser used to visit our site (such as Internet Explorer or Firefox), the time visited our site and which pages visited throughout our site.  Where necessary, STAGO CANADA, or third parties on our behalf, use web cookies to send a small amount of data (including a unique identifier) to a browser which is located on an individual’s computer.

STAGO CANADA uses these cookies to store information about a visitor’s preferences and browsing history in order to better serve them and/or present them with customized content.  We may use your IP address to help diagnose problems with our servers, gather broad demographic information, and administer our website.  We may also link this information with your personal information, if we have it, only when we feel that it is necessary to enforce compliance with our Terms of Use or protect our sites, customers or others. 

If you have further concerns on the technology we use or any queries with regard to these practices, please contact us at:  Opens window for sending


We process personal information collected via this website and extranet site for the purposes of:


  • responding to your requests;
  • servicing your account;  
  • providing you with products, services or information you may request; 
  • communicating with you;
  • informing you about new products and services that may be of interest; and 
  • providing and improving our services;
  • improving our website and extranet site.

You may “Opt-Out” of receiving communications from us, and “Opt-In” or “Opt-Out” of receiving communications from our distributors and other third parties. If you have subscribed to our service and wish to stop receiving information about our products and services, you may “Opt-Out” of receiving such information by sending us an email at:  Opens window for sending informing us of your decision.  This can also be done offline by sending us notice in writing to:  

Stago Canada Ltd
ATTN:  Compliance & Ethics Officer
6790 Century Avenue
Suite 102
Ontario L5N 2V8

If you wish to stop receiving communications from any of our distributors, or other third parties you must communicate with them directly.

We may also use and disclose information in de-identified, anonymized, or aggregated form (as explained above, so that no individuals are identified) for marketing and strategic development purposes.  The information submitted through this site is retained in accordance with applicable laws and with the document retention policies of STAGO CANADA.


Our website and extranet sites contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.  

Other third parties may also use cookies, scripts and/or web beacons when tracking visitors to our site, in order to display advertisements and other useful information.  Such tracking is done directly by the third parties through their own servers and is also subject to their own privacy policies. 

In addition, we may disclose personal information to third parties (either government agencies or private persons) without providing you with a choice under the following limited circumstances:  (1) protect the legal rights, privacy or safety of STAGO CANADA or its subsidiaries, affiliates or their employees, agents and contractors; (2) protect the safety and security of visitors to our web sites or other properties; (3) protect against fraud or other illegal activity or for risk management purposes; (4) respond to inquiries or requests from public authorities; (5) enforce our Terms of Use; or (6) in accordance with applicable law regarding privacy or a legal process.

If STAGO CANADA sells all or part of this website or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, we may, in our sole discretion, transfer, sell or assign your personal information to a third party as part of or in connection with that transaction. Upon such transfer, the privacy policy of the acquiring entity may govern the further use of your personal information.


We hereby inform you that by connecting to our website and extranet sites, personal information may be collected, conserved and used.  STAGO CANADA takes the necessary steps to ensure personal information is accurate, complete, and current.  STAGO CANADA provides individuals with reasonable access to the personal information they have provided so that they can review and correct this information.  In accordance with applicable law, you have a right of access to and modification, correction and deletion of information concerning you. To exercise that right, please contact: Opens window for sending


To protect our website and extranet sites users’ information from unauthorized access, use, modification and disclosure, we have implemented physical, technical and administrative security measures. STAGO CANADA believes the security, integrity and confidentiality of your information is important.  We regularly seek new security methods and technology to improve those procedures. Despite these efforts toward best security practices, no measure is 100% effective and we cannot guarantee absolute security.

Your personal information will be stored on STAGO CANADA servers located in Canada and/or the United States of America and/or France. The only employees of STAGO CANADA that will have access to it are the ones that need the information to execute their duties, for the realization of the purposes listed above.


If there is any dispute about or involving STAGO CANADA websites and extranet, please refer to our Terms of Use for the dispute resolution process we have in place to investigate and resolve complaints and disputes. And if you feel STAGO CANADA has not adhered to this Privacy Policy, or wish to bring a complaint, please contact our Compliance & Ethics Officer by email:  Opens window for sending

Or by mail:

Stago Canada Ltd
ATTN:  Compliance & Ethics Officer
6790 Century Avenue
Suite 102
Ontario L5N 2V8


STAGO CANADA may change this policy from time to time at its discretion.  Those changes will include compliance with changes in law and technology to the protection of your privacy in our Privacy Policy, and we will post those changes on this website and our extranet sites.  Your continued use of our sites indicates your consent to this privacy policy and any amended versions of it.  

How to Contact Us


If you have any questions or comments about this Privacy Policy or any part of the site, please contact us by:


Stago Canada Ltd
ATTN:  Compliance & Ethics Officer
6790 Century Avenue
Suite 102
Ontario L5N 2V8

Thank you for visiting our site.

This policy was last updated on March 23, 2017.